Shipping Policy

Shipping Policy

Thank you for choosing Havana Bed & Upholstery! We offer several shipping options within the UAE to ensure you receive your new furniture safely and conveniently.

White Glove Delivery and Assembly

  • For your convenience, we offer premium White Glove Delivery and Assembly at no additional cost. This service includes:
    • Scheduling: Our team will coordinate a delivery appointment at your convenience.
    • Delivery and Assembly: Professional movers will deliver your furniture to the room of your choice, unpack it, assemble per the manufacturer's instructions, and remove all packaging.
    • Estimated Time:
      • Major Cities: 7-21 business days after order processing.

 
Remote Area Shipping

  • Deliveries to remote areas may incur extra shipping fees and longer delivery times.
  • A member of our team will contact you if your delivery location is considered remote to discuss shipping options and costs.

 
Tracking Your Order

  • Upon order shipment, you'll receive a confirmation email with tracking information to monitor your delivery's progress.

 
Damages During Shipping

  • We take great care to ensure your furniture arrives safely. However, if your furniture is damaged during shipping, please contact us immediately and we'll gladly assist you. Please retain all packaging materials for inspection.


Building Access

  • Ensure there's sufficient access to your building for delivery trucks. If stairs or narrow hallways are involved, additional fees may apply.